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IDProjectCategoryView StatusLast Update
0002003T99X171.00 SKB EagleGeneralpublic2025-04-04 08:34
Reporter(ALTech) SH Son Assigned To(PM) Roisy Liang Due Date
PrioritynormalSeveritys4-minorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0002003: [Eagle] 2024.09 Monthly RMA_KR (Lot 20) shipping list
Description[Eagle] 2024.09 Monthly RMA_KR (Lot 20) shipping list
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related to 0001690 new [Eagle] RMA status 
related to 0002005 closed(MFG) Rachel Ruan [Eagle] Field issue : request the FA about boot failure within 6 months after factory shipment 

Users monitoring this issue

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(ALTech) SH Son

2024-10-21 14:05

developer   ~0016859

Hi Miya and Roisy,

this is list of 2024.08 Monthly base RMA.
Please check and feedback within 2days(10/23).
If there is no response within 2 days, this lot will be considered in of warranty.

Please note that This lot has incoming inspection DOA of 2024.08 0001989:0016693.

Thanks
SON
image.png (26,671 bytes)   
image.png (26,671 bytes)   

(PM) Roisy Liang

2024-10-21 17:26

developer   ~0016863

Dear Mr.SON,

I would like to update warranty time as below: 245pcs RMA lot has 239pcs in of warranty and 6pcs out of warranty. Please refer the attached file.
Let me know if you have any questions.

Thank you,
Roisy

(ALTech) SH Son

2024-10-23 14:37

developer   ~0016881

Last edited: 2024-10-23 14:39

Hi Roisy

Update the list - Total 239pcs all of in-warranty.
and about booting failure STBs, request Failure analysis
 https://btracker-cns.fii-foxconn.com/vaas/view.php?id=2005

Please check again.

Thanks
SON
image-2.png (236,326 bytes)   
image-2.png (236,326 bytes)   

(PM) Roisy Liang

2024-10-23 15:27

developer   ~0016884

Dear Mr.SON,

We received your update: change RMA lot 20 quantity from 245pcs to 239pcs (all are in of warranty) and about booting failure STBs,
will inform to our PE&QA team about request Failure analysis.

Thanks,
Roisy

(ALTech) SH Son

2024-10-24 08:09

developer   ~0016885

Hi Roisy

here is draft invoice and vessel schedule.
I will update the documents soon - Final BL and invoice.


Thanks
SON
image-3.png (19,139 bytes)   
image-3.png (19,139 bytes)   

(ALTech) SH Son

2024-10-31 09:13

developer   ~0016913

Hi Roisy

Here is draft BL Invoice, and sample picture.


thanks
SON
FIHKG240418 C.PDF (619,037 bytes)
SAMPLE CARTON_3.zip (2,906,141 bytes)
SHIPPING MARK.jpg (835,569 bytes)

(ALTech) SH Son

2024-11-04 09:02

developer   ~0016922

Hi Roisy

here is final BL.
Please find the attachment file.


Thank
SON
FIHKG240418 S.PDF (619,175 bytes)

(ALTech) SH Son

2024-11-18 09:34

developer   ~0017028

Hi Roisy

Please let me know this lot schedule

ETA Factory
ETD (after RMA) Factory

Thanks
SON

(PM) Roisy Liang

2024-11-25 11:25

developer   ~0017068

Hi Mr.SON.

RMA lot 20 will be ETA factory on 2nd Dec. We will rework lot 19 and lot 20 together. Currently, MP Eagle demand in Dec will start from 1/12 to 12/12. I will update rework schedule to you as soon as finish producing MP process.

Thanks
Roisy

(ALTech) SH Son

2025-02-10 14:31

developer   ~0017311

Hi Roisy

Please update this lot schedule

ETD (after RMA) Factory

Thanks
SON

(PM) Roisy Liang

2025-02-26 10:29

developer   ~0017356

Hi Mr.SON,

RMA lot 19&20 finished rework process and are pending to check vessel schedule. ETD(after rework) is 10/3 and I will send you detail vessel schedule as soon as receiving update from fwd.
Let me know if you have any questions.

Thanks
Roisy

(ALTech) SH Son

2025-04-04 08:34

developer   ~0017401

Finished RMA of this Lot

Lot20 RMA report 0001994:0017382

Issue History

Date Modified Username Field Change
2024-10-21 13:56 (ALTech) SH Son New Issue
2024-10-21 13:56 (ALTech) SH Son Relationship added related to 0001690
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (ALTech) BY Lee
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (ALTech) JW Kim
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (ALTech) Lonnie Kim
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (ALTech) SH Son
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (ALTech) Sophie Lee
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (ALTech) Sun Choul Joung
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (ALTech) SY Yoon
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (MFG) An Tran
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (PM) Roisy Liang
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (PM) Sheila Tu
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (PM) Tiffanie Lai
2024-10-21 13:56 (ALTech) SH Son Issue Monitored: (Sales) Miya Wang
2024-10-21 14:05 (ALTech) SH Son Note Added: 0016859
2024-10-21 14:05 (ALTech) SH Son File Added: image.png
2024-10-21 14:05 (ALTech) SH Son File Added: 20241021_245PCS FORMAT RMA-2.xlsx
2024-10-21 14:05 (ALTech) SH Son Assigned To => (PM) Roisy Liang
2024-10-21 14:05 (ALTech) SH Son Status new => assigned
2024-10-21 17:26 (PM) Roisy Liang Note Added: 0016863
2024-10-21 17:26 (PM) Roisy Liang File Added: 20241021_245PCS FORMAT RMA.xlsx
2024-10-21 18:00 (SW) Kerwin Chen Severity s2-severe => s4-minor
2024-10-22 14:35 (ALTech) SH Son Relationship added related to 0002005
2024-10-23 14:37 (ALTech) SH Son Note Added: 0016881
2024-10-23 14:37 (ALTech) SH Son File Added: 20241023_239PCS FORMAT RMA-2.xlsx
2024-10-23 14:37 (ALTech) SH Son File Added: image-2.png
2024-10-23 14:38 (ALTech) SH Son Note Edited: 0016881
2024-10-23 14:39 (ALTech) SH Son Note Edited: 0016881
2024-10-23 15:27 (PM) Roisy Liang Note Added: 0016884
2024-10-23 15:27 (PM) Roisy Liang File Added: 20241023_239PCS FORMAT RMA-2-2.xlsx
2024-10-24 08:09 (ALTech) SH Son Note Added: 0016885
2024-10-24 08:09 (ALTech) SH Son File Added: 20241023 BFX-AT100_Lot20_Invoice 선적서류.xls
2024-10-24 08:09 (ALTech) SH Son File Added: image-3.png
2024-10-31 09:13 (ALTech) SH Son Note Added: 0016913
2024-10-31 09:13 (ALTech) SH Son File Added: FIHKG240418 C.PDF
2024-10-31 09:13 (ALTech) SH Son File Added: 20241023 BFX-AT100_Lot20_Invoice 선적서류-2.xls
2024-10-31 09:13 (ALTech) SH Son File Added: SAMPLE CARTON_3.zip
2024-10-31 09:13 (ALTech) SH Son File Added: SHIPPING MARK.jpg
2024-11-04 09:02 (ALTech) SH Son Note Added: 0016922
2024-11-04 09:02 (ALTech) SH Son File Added: FIHKG240418 S.PDF
2024-11-18 09:34 (ALTech) SH Son Note Added: 0017028
2024-11-25 11:25 (PM) Roisy Liang Note Added: 0017068
2025-02-10 14:31 (ALTech) SH Son Note Added: 0017311
2025-02-26 10:29 (PM) Roisy Liang Note Added: 0017356
2025-04-04 08:34 (ALTech) SH Son Status assigned => closed
2025-04-04 08:34 (ALTech) SH Son Resolution open => fixed
2025-04-04 08:34 (ALTech) SH Son Note Added: 0017401